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Got A Question? Need An Answer?

Here are some of the common questions that our customers have.  If you have a question that is not addressed here please use the form below and we will respond promptly.  


Are there any hidden costs/fees?

No there are no hidden costs.  The price quoted when you place your order is the complete price.  There are no additional charges.

Can I order by phone or email?

Yes.  We are take orders by phone or email.  

Do use PayPal to process the transactions?

Yes we do use PayPal for all transactions.

I did not pay for my order at completion, how do I pay now?

Simply visit and submit your Reference Number which is found on your Order Confirmation Email. If you have lost your reference number please email us at

Is the transaction secure?

Yes.  We don't process your financal info.  That is handled by

Will I know when the material is going to arrive?

Yes you will know when the material will arrive.  When you place your order it will be indicated.  Also you will be emailed to remind you to have the area clear prior to delivery.  When the material is delivered you will recieve a confirmation of delivery.

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Muskoka Soils provides services and delivers to the following cities and surround areas; Muskoka, Bracebridge, Parry Sound, Huntsville, Mactier, Seguin, Gravenhurst, Port Carling, Rosseau, Magnetawan, McDougal, Orrville, McMurrich, Monteith, Muskoka Lakes, Georgian Bay, Waubamik

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